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Posts Tagged ‘language of business’

2010 New Year Resolution: Learn a language

January 5th, 2010 Ken Leong 1 comment

In recessionary times, it’s even more important to keep improving and to consider learning a second language. Now is the time to be upskilling to future proof yourself. The ability to speak a second language puts your business or your job prospects one step ahead of the competition. You are also demonstrating to future employers that you have what it takes to stick to something. Employers realise that people who embark on language learning have some key characteristics that are highly valued in such times: commitment and dedication being some key ones.  Part of what makes knowing a language a great skill to have is simply because it’s not that easy for someone to acquire fluency. If it was, it would quickly lose it’s value and won’t be treasured as much.  Some of you would already have mastering a second language set as a 2010 New Year resolution.

How do you ensure you achieve your 2010 New Year resolution? Your goals have to be SMART. The reasons people give for not learning a language include lack of time, the cost involved and the difficulty of the subject area. The good news is you can craft a SMART plan to overcome the obstacles mentioned, to achieve your goal of speaking a foreign language by the end of 2010.

1) Specific

What does “speaking a foreign language” mean? Should your goal be to know enough French in order to survive in a remote town in France without relying on interpreters?

We have a specific learning outcomes for people who enrol for courses at Euroasia. For example, at the end of the Level 1 French course with Euroasia, you should know enough to “get by” in French: you will be able to cope with the most common everyday situations by asking and answering simple questions, and you will be able to understand people when they speak to you about the situations covered.

2) Measurable

How do you know you’re on track with your goal? You need some objective measure of your progress. This is the main reason why self-help language courses don’t work. This is because learning a language is not like studying history. You need constant feedback from experienced teachers who know how to provide constructive suggestions and correct you when you make mistakes. CDs and software programs can’t do that as well as humans. You need to be regularly “tested” either formally or informally so that you know you’re making progress. Language schools follow lesson plans that introduce progression over time. As long as you keep on top of the coursework, you will keep improving.

3) Attainable

Your goals have to be realistic. Sometimes we get calls from people who need to master a language within a matter of weeks because of an impending transfer offshore, or because they have to meet the future-in-laws who don’t speak any English. Learning a language, like everything else, takes time. There are certainly people out there who promise the world, and will tell you that you do not have to put in the hard yards and yet will emerge fluent within a short timeframe, simply by spending an hour a week listening to CDs or playing some games on your laptop or iphone. This is obviously appealing, in the same way that expensive infomercial weight-loss programmes are. The real secret to learning a language (and weight loss, saving money etc) is having a realistic plan and keeping to it. At Euroasia, we follow a language learning programme that allows people to realistically gain fluency over time.  If we did have magic pills that make clients instantly fluent in Spanish, we would be selling them at a thousand-a-pop and not bother investing so much money in establishing and running a school.

4) Relevant

Why are you wanting to learn a foreign language? If you’re just wanting to learn Italian for fun so that you can order a beer and have a simple chat with hot locals  as you roam around Rome, then your goal should be to complete Level 1 or Level 2 with Euroasia.  A Level 1 course can be completed within 2 weeks, 5 weeks or 10 weeks, depending on how intense you want it to be.  If on the other hand, you wish to conduct business negotiations with your suppliers in China, then a Level 1 course is not sufficient, and realistically it would take a year or two to get a point where you can engage in everyday conversation, comparing your life in New Zealand with other people’s lives overseas; discussing matters of interest, including politics and economics. The more solid your reason for learning a language, the longer the staying power. Visualise your end-goal. When the going gets tough, keep reminding yourself of how it feels to be able to ultimately converse freely with locals. What would also help is if you have career-oriented language goals such as planning to gain a foreign language qualification. If your goal is to pass a formal certification exam like DELE (Spanish), DELF (French) or HSK (Chinese), then you are also more likely to have stronger motivation.

5) Time-bound

What’s your plan in order to achieve your goal? Where do you want to be in 3 months? 6 months? An ineffective resolution is “I will be rich someday”. An effective resolution is “I will save $20K by December 2010″.  You then break this down further into quarterly and monthly targets. In the same way, you would set targets for yourself in learning a language. You may wish to complete the Euroasia Gold Package (4 courses) by the end of 2010.

We wish you all the best in setting SMART goals for 2010!

Working with China – key tips

March 2nd, 2009 Ken Leong No comments

bright cover

I came across a good story in the Summer issue of Bright, the NZTE magazine that goes out to people interested in international business.

Key stories in this issue include coping with the international credit crisis; insights on trading in the Middle East; tips on perfecting your sales pitch; the world’s growing bioeconomy; interviews with two members of NZTE’s China Advisory Board; carbon-labeling of exports; staying sharp in the adventure tourism market.

I want to highlight some salient points from the  interviews with the 2 members of NZTE’s China Advisory Board, who have in-depth China market knowledge and have lived and worked in China for a long period.

chinaIf you have some time, do read the article. The 2 guys interviewed are:

David Mahon, Chair of NZTE’s China Advisory Board.

  • Worked in Beijing for 25 years, heading a private  equity firm Mahon ChinaInvestment Management Limited.
  • He says change in China has been so great though that he says it’s largely his last two years’ of experience that are relevant to clients.

Andrew Browne, partner in a corporate communications advisory company, Beijing Brunswick Consultancy Ltd.

  • Advises clients on business development acquisition and listing strategies.
  • Previously worked for Reuters for 20 years and in 2007 won a Pulitzer Prize.
  • Grew up in Hong Kong.

Some quotes from Mahon:

  • “If you’re looking around the world and trying to see sources of global growth, China is one of the bright spots”
  • “Brand New Zealand is strong but we lack unity. There are all these meat producers and wine producers selling fragments. We need to approach in a unified way – then Brand New Zealand can be protected.”
  • “Language is important”. “I learned five words a day – no one can afford not to learn five words a day.”
  • “Too often you see companies with a product in China and it doesn’t do well. China demands products unique to China. For example, media is very culturally sensitive.”

Quotes from Browne:

  • “What is it that China needs? They need brand, technology, marketing and sales channels. You’ll see a very serious shopping expedition going out in search of all those things.”
  • “It’s a truism that China is a complicated country”
  • “We each have a vision which is only a tiny slice of the whole. For all New Zealand companies, it’s critical that they meet as many people as they can and get as broad a view as possible. The secret of doing well is asking the right questions.
  • The economy has been far too focused on exports and heavy industry. The low-end sweat-shops
    along the coast have resulted in excessive use of raw material and energy. In that sense, the old
    model has run its course and was looking unsustainable before the credit crisis hit.
  • “Would you advise a top Chinese company manager coming down to New Zealand to learn a little English? The notion you can send a senior manager to China without language is ridiculous. China is changing so quickly. Language gives you a feeling of engagement and
    learning about the market.”
  • “If you’re an architect, there is nowhere in the world doing building like China,”
  • “Take parks. China needs parks; in the West, all the parks are there. Companies in the West that have long become dormant have sprung back into life in China. China is not something
    to fear at all. China is creating vast opportunities across the manufacturing and service sectors.
  • “If you’re a banker, China is your big opportunity. I’ve watched the private equity funds
    of the world trooping through the lobby of CICC China Investment Corporation with their hats off.”

Also want to highlight an opportunity for Kiwi businesspeople to connect with Chinese investors and businesspeople at an upcoming event on 30 March 2009 – known as the International Sustainable Cities Forum. A delegation of high-level business and government leaders will be in New Zealand for 4 days to explore partnership opportunities.

It’s the perfect opportunity for those wanting to do business with the Chinese to attend.

Why bother with Spanish lessons?

January 17th, 2009 Ken Leong 1 comment

Spanish classes are very popular amongst Kiwis. Many choose to kick off the year with some Spanish lessons, in preparation for an upcoming trip to South America or Spain. Some choose to learn Spanish because of business reasons. At Euroasia, we are often asked why Spanish lessons are so popular. Here are some reasons.

  • Spanish is unquestionably one of the world’s most important languages, spoken not only in Spain but also in most of the Americas, from California to Cape Horn!
  • The Spanish-speaking countries are exciting places: the cities offer a round-the-clock buzz, while the great outdoors has huge potential for adventurous outdoor activities.
  • Within the Spanish-speaking world, there is an enormous range of exciting places to visit: in Mexico and Central America, the cities of the Maya and the Aztecs, and resorts such as Acapulco and Cancún; in South America, the cities of the Aztecs (including Machu Picchu), the colourful Andean cultures of Peru and Bolivia, the strikingly varied landscapes of Chile and Argentina, and the cosmopolitan excitement of Buenos Aires.  Although some English is spoken, getting around is much easier with a little Spanish.
  • Spain itself is one of the world’s most popular tourist destinations, famous not only for its Mediterranean beaches, but also for its stylish cities, its well-preserved small towns, and, in the south, its unique Moorish heritage.  Not to mention Ibiza, with the hottest nightclub scene in Europe, if not the world!
  • The Spanish language has been the vehicle of great writers, from both Spain and Latin America.  Both areas have also been the home of world-renowned artists and, more recently, film-makers.

  • New Zealand is increasingly looking to South America for trade links, especially Chile, the most prosperous of the South American states, and the one closest to New Zealand.  Spanish speakers will be in demand in the future (in fact right now we have Kiwi businesspeople doing business in South America learning Spanish at Euroasia).
  • Young Kiwis can work in Argentina, Chile or Uruguay for one year under a working holiday scheme.  A knowledge of the Spanish language would obviously make a huge difference to anyone’s job prospects.

Find out more about Spanish lessons at Euroasia.  Or to enrol for a Spanish course, check out the Spanish timetable!

2-week intensive Spanish language courses start this week (20 January intake) and the once-a-week option kicks off early Feb. Enrol now.

New Year resolutions in times of recession

January 10th, 2009 Ken Leong No comments

Many of you would be spending the first few weeks of January thinking about your new year resolutions. According to the United States government website USA.gov, the most popular new year resolutions are:
* Lose Weight
* Managing Debt
* Save Money
* Get a Better Job
* Get Fit
* Eat Right
* Get a Better Education
* Drink Less Alcohol
* Quit Smoking Now
* Reduce Stress Overall
* Reduce Stress at Work
* Take a Trip
* Volunteer to Help Others

I can’t help but notice that “finding a husband/wife” is not on the list.

Another worthwhile resolution that should be on the list is “to learn a language”. In recessionary times, it’s even more important to keep improving and to consider learning a second language. Now is the time to be upskilling to future proof yourself. The ability to speak a second language puts your business or your job prospects one step ahead of the competition. You are also demonstrating to future employers that you have what it takes to stick to something. Employers realise that people who embark on language learning have some key characteristics that are highly valued in such times: commitment and dedication being some key ones.

The reasons people give for not learning a language include lack of time, the cost involved and the difficulty of the subject area. Part of what makes knowing a language a great skill to have is simply because it’s not that easy for someone to acquire fluency. If it was, it would quickly lose it’s value and won’t be treasured as much.

Let’s think about it this way. What if you manage to land a big business deal in Asia or Europe, or secure a great job, because you speak a second language? What if you get yourself out of a sticky situation in a foreign country because you speak the local language? What if you find the love of your life as a result of your language learning journey? I’ve certainly seen these things happen in my time at Euroasia.

I would suggest that a worthwhile New Year resolution in 2009 is to learn a second language.

Recession: The best time to learn a language

October 30th, 2008 Ken Leong No comments

Recently I wrote that Britons are missing out on jobs at home and abroad because of their inability to speak languages other than English. Leonard Orban, the EU commissioner for multilingualism, says that small- to medium-sized companies in the UK are increasingly turning to foreign nationals to fill jobs that call for more than one language. In previous articles, I’ve explored the reasons why people need to learn a second language.

In recessionary times, it’s even more important to keep improving and to consider learning a second language. Now is the time to be upskilling to future proof yourself. The ability to speak a second language puts your business or your job prospects one step ahead of the competition. You are also demonstrating to future employers that you have what it takes to stick to something. Employers realise that people who embark on language learning have some key characteristics that are highly valued in such times: commitment and dedication being some key ones.

The reasons people give for not learning a language include lack of time, the cost involved and the difficulty of the subject area. Part of what makes knowing a language a great skill to have is simply because it’s not that easy for someone to acquire fluency. If it was, it would quickly lose it’s value and won’t be treasured as much.

Let’s think about it this way. What if you manage to land a big business deal in Asia or Europe, or secure a great job, because you speak a second language? What if you get yourself out of a sticky situation in a foreign country because you speak the local language?  What if you find the love of your life as a result of your language learning journey?  At Euroasia, we’ve seen these things happen, and we certainly deem it a privelege for us to play a small role in ensuring the success of our clients.

The economy may be going through recessionary times, but your personal life shouldn’t. This is the time to be preparing yourself for the next boom.

There is one final opportunity to enrol for a language course in 2008. Euroasia has an intake starting 10 Nov.

Learn languages or lose out on jobs

October 6th, 2008 Ken Leong No comments

Britons are missing out on jobs at home and abroad because of their inability to speak languages other than English, the European Union commissioner for languages has warned. I came across an interesting article that is perhaps informative for us here in New Zealand.

Leonard Orban, the EU commissioner for multilingualism, says that small- to medium-sized companies in the UK are increasingly turning to foreign nationals to fill jobs that call for more than one language.

His comments came as it emerged that the European Commission is facing such a severe shortage of native English-speaking interpreters that meetings are being cancelled. The commission also warns that it may have to cut the number of documents it translates because of the dwindling number of British students with degrees in French and German.

Since 2002, member states have been committed to a policy of working towards all citizens speaking their mother tongue plus two other languages. A league table to be in place by 2010 will show the competence of students in different EU countries at the end of compulsory schooling. It is widely accepted that Britain will be near the bottom.

If British graduates are missing out on jobs because they are on the whole monolingual, then surely this is true, if not more so, for New Zealand graduates as well. The tragedy is that we live in ignorance of this fact. I have yet to see any local publication talk about this issue.

Does this mean we should force everyone to start learning a second language? No. Not everyone is into language learning, in the same way that not everyone is into algebra. However, students who are keen to explore language learning should be given the opportunities and encouragement to do so.

Increasingly, knowledge of a second language is not just something that’s nice to have, but an economic imperative.

Want to go overseas but can’t speak the language?

October 2nd, 2008 Ken Leong No comments

Recent government research published in the UK showed that two thirds of teenagers intend to work abroad in Europe or Asia when they leave school even though most of them speak no foreign language.

This from Times Online:

More than half (58 per cent) of 11-18 year olds say they have no foreign language skills whatsoever, yet 66 per cent are planning to work for up to two years in Italy, Spain, France or China.

The research is further evidence that most young people assume they can get by in a foreign country by speaking English, and comes just weeks after official GCSE data showed the number of children taking formal exams in foreign languages has fallen yet again.

I think the figures would be similar in New Zealand. Practically every New Zealand kid wants to do the overseas experience (OE).  My colleague Peter wrote an excellent article in May 08 about why learning a little bit of language is better than nothing.

Even Air New Zealand is now giving preference to people who can speak other languages. This from their flight attendant recruitment website:

Languages
Special attention is given to the cultural and language needs especially relating to the Airline’s key markets such as Asia, Japan and Europe. A second language is preferred and priority will be given to applicants who are fluent in Japanese, Cantonese, Mandarin, German, French and the languages of the South Pacific.

I bet you didn’t know that…

Global migration: #1 management challenge

September 25th, 2008 Ken Leong 1 comment

Understandably, the foremost issue in the mind of most managers today is how to deal with the global recession. The focus, at least in the short term, is how to survive the downturn. This should be the time to be thinking about how to capitalise on the next upturn. Recessions do not last forever, and we’ll no doubt get out of this rut. Which leads me to the point of this article. One significant management challenge in the coming decades is how we manage global talent flow.

Research by consultancy KPMG has argued that managers will need to be prepared for a completely new, international management environment over the coming decades as the flow of skilled and unskilled labour between the developing and developed economies increases.

This convergence, or a net flow of skilled and unskilled workers migrating between the developed and developing worlds, will mean companies will need completely to rethink how they manage their workforces, argued the author of the KPMG report.

Organisations are pretty unprepared for this. Global migration is a recent phoenomenon, driven by cheaper airfares, and Gen Xers who surf the net every day researching new destinations and sharing travel and OE stories. It seems to me that people will continue travelling despite environmental concerns. The only difference is that we seem to feel a bit more guilty about it. Somehow I don’t think we’ll see a drop in air travel figures anytime soon.

The successful organisations of the future will be highly innovative, truly understanding how to harness diversity and capture talent from around the world. The offices of the future will have people speaking different languages dealing with clients and suppliers from around the world. The essential skill to have in that environment is the ability to understand and work with people from other cultures.