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I was, like….what? – The new new English

December 21st, 2010 1 comment
For whatever reason, I was recently on a bus in Chile.   Having a modest command of Spanish, I can usually manage a basic exchange in the language, but when the conductor addressed me, I heard bla, bla, bla and nothing more.  Even when he repeated what he’d said, I didn’t catch a single word.
 
Annoying!  Why can’t people speak their own language properly?

Sitting behind me were three young Aussie guys.  I overheard their conversation, which went rather as follows:

“ Man, I was, like… what?”  “I was, like… far out!”  “And she was, like… what the…”  “I was, like… crazy.”

And so it went on.  I soon realised that, although I could identify all the words, I had absolutely no idea what they were talking about.  All I caught were various parts of the verb “to be”, a handful of “likes”, a grinding pause after every “like”, and then finally some kind of interjection.  

After a while, the conversation reached its glorious, inevitable climax:

“I was, like… fuck!”

Whereupon everyone roared with laughter.  Whether this meant that the trio had actually extracted some meaning from this curious exchange, or whether they were just accommodating one another, I’m not entirely sure.  

Having overheard the sentence, “I was, like… fuck!” and observed the same reaction a number of times now, I’ve concluded that it inevitably produces a kind of Pavlovian chuckle.   It doesn’t require interpretation.  Maybe it just cheers people up – if you’re feeling down, you could perhaps recite it to yourself to see if it helps.

That said, I tried to envisage a context in which “I was, like… fuck!” had some meaning.  I believe I understand the standard meaning of all four words in this utterance, but how could they come together to convey some aspect of reality?   A number of curious images drifted in and out of my consciousness, but somehow failed to coalesce into anything very concrete.  Still less could I attach them to the context in which the words were used – but then, as I hadn’t been able to identify a context anyway, it wasn’t very likely that I would.  
 
But here’s another idea: maybe there’s some mystery code enabling sophisticated meaning to be extracted from a language which has apparently been reduced to about four words.  Are there perhaps layers of meaning conveyed by the intonation, and has that replaced vocabulary as the primary vehicle for the conveyance of meaning?  Instead of using a hundred different words, just produce “fuck” with a hundred different intonations, and meaning will be conveyed, at least to the cognoscenti, just as well.  

I’m thinking now that we should rewrite the textbooks we produce for learners of English.  Out goes: much of the old grammar.  In comes: “to be + like + pause + interjection”.  We could then add, “This construction is now used to convey meanings ranging from ‘to say’, through ‘to feel’, to ‘the reaction was’, to essentially anything at all.  It has replaced 99% of the previously existing language.”

But seriously, does it matter if the English language is reduced to about four words?  I have to say I’m not exactly offended by the word “fuck”: how can anyone be seriously offended by hearing a word they’ve heard thousands of times already?  I do have an issue when it’s used in every sentence regardless of meaning.  And I have an even bigger issue with a jarring “like” puncturing every sentence and creating a horrible staccato effect.    

It seems to be mainly younger people who speak in this way.  Sometimes their speech is so far removed from standard English that it really amounts to a distinct dialect – one determined not by region, class or even nationality, but by generation.   Actually, if they want to speak in this way, and manage to communicate with one another, well, so be it.  But I really hope they recognise that this is not standard English, and that there are contexts in which they need to switch codes and use that standard.

One such context is in communicating with non-native speakers of English.  No learner of English is actually taught the construction “to be + like + pause + interjection”, and to be suddenly confronted by it must be a little dispiriting.   When you learn a foreign language, you rather hope the native speakers you encounter will speak the form you’ve learnt.  Dialects may well create a valuable sense of identity, but they can also exclude, and when you’re learning another language, they can drive you mad – it’s hard enough learning the standard, let alone umpteen variants.  

Most English speakers make little effort to learn foreign languages; the very least we can do is to use a standard form of the language when speaking to those who do.  The I-was-like-fuck! dialect may have its place, but it’s not here.

One of the travellers now approached another conductor.  Speaking Spanish was obviously out of the question, so would he perhaps switch codes and try to communicate in standard English?   

“Yeah, we were, like… wondering if we could, like…”

And I was, like… wondering whether English speakers deserved to be understood at all.

Euroasia Principal Peter Chapple recently returned from a holiday in Latin America. He is currently researching the topic of optimal delivery of Spanish lessons for English speakers as part of the Euroasia curriculum development programme.

Posted via email from Euroasia

November / December Euroasia update

December 24th, 2009 No comments

OK This is going to be a long-ish post, to update you with all the goss over the past month. I have been very busy with various projects, travelling, attending all sorts of forums and events, and trying to keep up with everything else. It’s Christmas eve, and I finally get to do some blogging.  I dread to think what it must be like in the shopping malls right now, so this is a welcome reprieve.

We had the annual Euroasia Christmas party late this year (11 Dec 09). We had a decent turnout of around 80 clients and friends of Euroasia, which is OK seeing we clashed with many other corporate parties. File note: next year we definitely have to do this the first week of Dec, perhaps even late-Nov.  As you can see, those who managed to make it had a great time.

We didn’t do any Christmas carols in  Spanish, French, German, Chinese and Japanese like we did last year… but our team did organise some cool games. It was also a great opportunity for me to thank all our clients for their unwavering support to us over the past year. Dr John Reynolds spoke eloquently in 3 languages about his language learning experience at Euroasia.

Ken with Penang Chief Minister Lim Guan Eng and fellow businessmen from Australia..

A few months ago, I accepted an invitation to speak at the World Chinese Economic Forum in November and held in Kuala Lumpur (which happens to be my hometown).   I’m really glad I went, as I managed to meet a number of very interesting people.  At my session, I talked about how overseas Chinese can assist businesspeople from Western nations, including New Zealand, to access new markets in Asia generally and China specifically. I provided examples of enterprising Chinese businesspeople facilitating trade opportunities. In the past, New Zealand chicken producers had to spend money to dispose of chicken parts like chicken feet (that Westerners don’t eat, but Chinese love). Through the intervention of Chinese traders, NZ chicken producers have not only saved money from having to dispose of these chicken parts, but are now profiting from the sales of these parts. There are plenty of business opportunities in China that New Zealanders are missing out on because of the DIY mindset. A far superior approach is to collaborate with Asians who live in NZ and have an entrenched knowledge of the language and culture in the target market.   I’m hoping to devote more time and energy to work on these Asia Bridge initiatives in 2010.

At the Forum, I managed to have a chat with the Penang Chief Minister, Lim Guan Eng. When he found out that I lived in NZ,  he said “you Kiwis qualified for the world cup”, referring to news that New Zealand qualified for the 2010 Soccer World Cup in South Africa and demonstrating his knowledge of New Zealand. I had to break it to him that NZ also qualified for the Hockey World Cup, beating Malaysia the day before the forum.

Ken with PM John Key

Earlier this month, I attended the annual APEC Advisory Business Council (ABAC) dinner, where the PM briefs members of the business community on what happened at APEC. This year, there’s lots to say about the economy and the PM has just arrived back from the East Asia Summit, Malaysia-NZ FTA, CHOGM, and about to go to Copenhagen.

I have previously blogged about this but one funny anecdote worth sharing is from the Q%A where a guy asked a serious question “If we want to catch Australia why not just merge with them?” The PM’s response: I just got back from CHOGM where Australian PM Kevin Rudd asked me the same question. My response was I’m too busy running New Zealand to run Australia as well. This guy can be very funny.  I do think John Key is more in touch with the masses than Helen Clark; and has a way with both CEOs  as well as joe public. Perhaps this explains his 80% favourability rating throughout a very difficult year.

Mock up of Euroasia's new website to be launched in 2010

In the new year, you will see the launch of Euroasia’s new website and enrolment system, which we have spent the last 2 months working on. Some people have asked us why we want to spend money on this, especially seeing this is a particularly difficult time. My response is that in order to maintain Euroasia’s position as a leading provider of foreign language courses and cross-cultural services, we have to keep investing in the business, and to keep improving our service offering, especially when times are bad. Recessions don’t last forever, and I’m optimistic that 2010 will be a spectacular year for Euroasia. As it stands, our forward bookings for 2010 are already way ahead of this time last year.

Over the next two weeks, I will spend some time hopefully relaxing and reflecting on the past year. If you’re like me, and need some help with the reflection process, I’ve found this guide pretty helpful. Ask yourself 20 questions that cover all facets of life, not just material prosperity.

Last Christmas, we produced a video compilation of Euroasia staff bringing Christmas and New Year greetings in their native languages. I hope you don’t mind me recycling (seeing it’s in vogue now) this message. Once again we wish you a Merry Christmas and Happy New Year!

Lost in translation 2

January 21st, 2009 1 comment
Upon closer examination, Christchurch turned out to be "Chrisichurch"

Upon closer examination, Christchurch turned out to be "Chrisichurch"

Following my previous post on the importance of getting translations done right, I have included some photos to further illustrate my point. I was in Shanghai last year, and at a glance saw someone wearing a t-shirt that said “Christchurch” on the back. Perhaps an ex-international student, I thought.

Upon closer examination, I cracked up in laughter.

Chinese police car

Chinese police car

And then there was this police car I saw outside a McDonald’s restaurant. For a moment there, I wasn’t sure if they are for real, but I can assure you they are driven by real cops. My mum could have done a better job with the spray paint. Why can’t they get something so basic checked? All they needed to do was to open up a word doc and see if there’s a red underline.

police warning

police warning

It’s endless. I came across another sign at a restaurant (with English menus, not a roadside stall).

In verbatim, the text reads:

The police warned Please use the “Auti-Theft Hook” under the table. Take care of your belongings. Shanghai railway station rigilance police station.

My wife (fiancee at the time) asked what sort of system this is. I was also wondering what kind of sophisticated anti-theft system they installed under the table. My curiosity paid off. I didn’t have to look long to discover this most effective albeit primitive theft-prevention device.

Chinese anti theft system

Chinese anti theft system

OK in the same way that we laugh at the Chinese who make all these “stupid mistakes”, they do the same with Westerners with silly tattoos and t-shirts. The difference is that the Chinese are just simply too polite to tell you :)

Why bother with Spanish lessons?

January 17th, 2009 1 comment

Spanish classes are very popular amongst Kiwis. Many choose to kick off the year with some Spanish lessons, in preparation for an upcoming trip to South America or Spain. Some choose to learn Spanish because of business reasons. At Euroasia, we are often asked why Spanish lessons are so popular. Here are some reasons.

  • Spanish is unquestionably one of the world’s most important languages, spoken not only in Spain but also in most of the Americas, from California to Cape Horn!
  • The Spanish-speaking countries are exciting places: the cities offer a round-the-clock buzz, while the great outdoors has huge potential for adventurous outdoor activities.
  • Within the Spanish-speaking world, there is an enormous range of exciting places to visit: in Mexico and Central America, the cities of the Maya and the Aztecs, and resorts such as Acapulco and Cancún; in South America, the cities of the Aztecs (including Machu Picchu), the colourful Andean cultures of Peru and Bolivia, the strikingly varied landscapes of Chile and Argentina, and the cosmopolitan excitement of Buenos Aires.  Although some English is spoken, getting around is much easier with a little Spanish.
  • Spain itself is one of the world’s most popular tourist destinations, famous not only for its Mediterranean beaches, but also for its stylish cities, its well-preserved small towns, and, in the south, its unique Moorish heritage.  Not to mention Ibiza, with the hottest nightclub scene in Europe, if not the world!
  • The Spanish language has been the vehicle of great writers, from both Spain and Latin America.  Both areas have also been the home of world-renowned artists and, more recently, film-makers.

  • New Zealand is increasingly looking to South America for trade links, especially Chile, the most prosperous of the South American states, and the one closest to New Zealand.  Spanish speakers will be in demand in the future (in fact right now we have Kiwi businesspeople doing business in South America learning Spanish at Euroasia).
  • Young Kiwis can work in Argentina, Chile or Uruguay for one year under a working holiday scheme.  A knowledge of the Spanish language would obviously make a huge difference to anyone’s job prospects.

Find out more about Spanish lessons at Euroasia.  Or to enrol for a Spanish course, check out the Spanish timetable!

2-week intensive Spanish language courses start this week (20 January intake) and the once-a-week option kicks off early Feb. Enrol now.

Terrorist attacks in Mumbai

December 1st, 2008 2 comments
Ken @ entrance to Taj Hotel

Ken @ entrance to Taj Hotel

I’ve just been thinking about the Mumbai terrorist attacks. It’s most unfortunate that once again this act of terrorism was perpetrated by Muslim extremists. I say unfortunate not just because of the many people that died, and the damage caused to the economy. More importantly, the fragile relations between Muslims and Hindus in the world’s second most populous nation will be once again put to the test. No doubt the terrorists want the Muslims and Hindus to be killing one another.

When people are angry, they can’t think straight. There’s now much talk about retaliatory attacks on Pakistan and other Muslim targets. The victims of this terrorist attack were not only the foreign tourists, but the locals. The terrorists want to strike fear and stir hatred in the hearts of ordinary Indians.

Leopold's Cafe in Mumbai

Leopold's Cafe

I really like India. I wonder if it’s because I have some good Indian friends or simply because I thrive in chaos. In any case, I am saddened to see Mumbai icons such as Leopold’s cafe and the Taj Hotel attacked.

My good friend Sam showed me around Mumbai 2 years ago. We went to Leopold’s cafe twice, once for breakfast, and a second time on New Year’s Eve, just to see how the classy Indians and foreigners celebrate the New Year. We were lucky to get a table. Being at Leopold’s was certainly more fun than the night club we went to before Leopold’s. I still remember vividly the scene at the packed club, where 90% of the patrons were male (Sam pointed out that the few girls who were there looked like call girls). Apparently, many girls are not allowed out at night.

Ken with Sam + mum @ Leopold's

Ken with Sam + mum @ Leopold

From walking around the streets, I can confirm that at night time there were certainly not many girls hanging out.  The Indians at Leopold’s were certainly not your everyday Indians. You can tell that they are the classy ones. The Auckland equivalent would be the trendy Ponsonby-types; cool and chic, going out to see and to be seen.

We’re lucky to be living in a country where the closest you get to a terrorist is when you play a game of Soldier of Fortune with your mates on Playstation 3. Sometimes I feel we need to start being more thankful for what we have and stop complaining about trivial things.

Global migration: #1 management challenge

September 25th, 2008 1 comment

Understandably, the foremost issue in the mind of most managers today is how to deal with the global recession. The focus, at least in the short term, is how to survive the downturn. This should be the time to be thinking about how to capitalise on the next upturn. Recessions do not last forever, and we’ll no doubt get out of this rut. Which leads me to the point of this article. One significant management challenge in the coming decades is how we manage global talent flow.

Research by consultancy KPMG has argued that managers will need to be prepared for a completely new, international management environment over the coming decades as the flow of skilled and unskilled labour between the developing and developed economies increases.

This convergence, or a net flow of skilled and unskilled workers migrating between the developed and developing worlds, will mean companies will need completely to rethink how they manage their workforces, argued the author of the KPMG report.

Organisations are pretty unprepared for this. Global migration is a recent phoenomenon, driven by cheaper airfares, and Gen Xers who surf the net every day researching new destinations and sharing travel and OE stories. It seems to me that people will continue travelling despite environmental concerns. The only difference is that we seem to feel a bit more guilty about it. Somehow I don’t think we’ll see a drop in air travel figures anytime soon.

The successful organisations of the future will be highly innovative, truly understanding how to harness diversity and capture talent from around the world. The offices of the future will have people speaking different languages dealing with clients and suppliers from around the world. The essential skill to have in that environment is the ability to understand and work with people from other cultures.

Smart Indian kid

August 22nd, 2008 1 comment

I’m unsure if any of you have seen this youtube video before… it’s the story of a young Indian kid named Ravi. He sells peacock feather fans at the Hanging Gardens of Mumbai.

What’s particularly amazing is that he can speak in a variety of different languages (ie. in the specific context of selling his wares). What’s even more amusing is that he knows the accents, specific gestures and non-verbal expressions of the various cultures as well.

The person who took the video returned a couple of years later to find the boy now a teenager, still proficient in the various languages and now an even more convincing salesman. What’s even more impressive is that he learnt everything he needed to learn on the streets. What’s this guy doing on the streets anyway? My money’s on him to be a millionaire by 30.

I’m absolutely impressed with some of these Indians. I was in Mumbai about 2 years ago, and my Indian friend and I went to a shop to do some shopping. I chose a pair of pants and they had an instant turnaround alteration service. So the helpful sales assistant quickly measured me up, and asked me for my mobile number so that they can call me when they are done. I quickly looked around for my friend because he had the Indian mobile number and I didn’t. As my friend turned around the sales assistant immediately recognised my friend as the customer he served some 10 or so minutes earlier. My jaw dropped when the sales assistant went “Sir, don’t worry. Your friend’s number is 8261739874″.

I was simply awestruck, as any non-Indian would be. My Indian friend said it’s not that surprising. Everywhere in the shopping centre, sales assistants can tell you the exact price of every garment you touch, before and after discount.

This is efficiency and customer service at a whole new level.

Singapore vs New Zealand

June 12th, 2008 7 comments

Singapore is a pretty interesting place. At 707 km², the island is roughly the size of Lake Taupo (622 km²). Yet this small island nation with approximately the same population size as New Zealand (4.5m in Singapore to 4.2m in NZ) is far more progressive in many ways. According to IMF figures, Singapore is the 21st wealthiest country in the world based on the GDP / capita measure, coming in at USD35K. They are just ahead of Japan, and 5 places above New Zealand (at USD30K). Adjusted for purchasing power parity, the difference is even more dramatic. Singapore’s GDP / capita rises to USD50K (6th highest in the world) vs New Zealand’s USD26K (32nd).

tourist bus on orchard road

It’s amazing how an island nation not blessed with natural resources and dependent on her northern neighbour for the most basic of resources (including water and sand) can achieve this level of development.

New Zealand is often compared to Australia (GDP/capita USD43K, ranked 15th). Sometimes, New Zealanders give the excuse that Australia’s superiority is simply because of their abundance of natural resources including various minerals and oil. Perhaps one thing we can learn from the Singaporeans is to stop whining about what we cannot change and focus on what we can. If a small Asian island nation can transform itself from rural backwaters to one of the wealthiest nations in the world within 40 years, perhaps there are some lessons to be learnt. I don’t think we need to look far. Strong leadership is a key factor. Unwavering resolve to achieve progress collectively is another. Do we know what it means to do whatever it takes?

Of course, it’s not all about economics. There are also reasons for Kiwis to celebrate. We just found out that Auckland is ranked the fifth best city to live in globally for the second year running, trumping Sydney (10th) and Melbourne (17th). Singapore is a distant 32nd.

Many New Zealanders would not be able to tolerate living in Singapore. Notwithstanding the heat, long working hours, and lack of nice beaches/bush, the list of things you can’t do could be longer than the list of things you can.

I was reading the Straits Times on the flight to Singapore, and came across an article about an ex-Singaporean (now US citizen) getting sued for insulting a judge.

Gopalan Nair was charged under the Miscellaneous Offences (Public Order and Nuisance) Act, which states that “it is an offence for any person who in a public or private place uses any indecent, threatening, abusive or insulting words or behaviour towards a public servant in the execution of his duty”. If convicted, Nair faces a fine of up to $5,000 or up to one year in jail.

I can imagine that National MP Carter wouldn’t have abused the cop if he knew he could go to jail for it.

Not a day goes by where you don’t find an article in the Herald with a story critical of the government. Criticising the government is now a national pastime. Of course, who else would you blame for high food prices, petrol prices, inflation, interest rates, NZD etc.

What would you rather have? More money / less freedom or more freedom / less money?